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One Stop Custom Tin Box Manufacturer in China

General Questions

How long has your factory in this industry?

Our factory was founded in 2010, and our technicians and sales team are in the tin box industry for over 10 years. We are all experienced and professional in offering you one stop tin box making service.

Do you have any oversea clients?

Yes, over 75% of tins are exported to North America and West Europe, and we have been in long cooperation partnerships with many oversea clients for over 8 years.

What is your company's philosophy?

Our factory sticks to “Customer centered, Quality first”. Only our products are in reliable quality and in competitive price could our clients be competitive enough; only our clients live well could our factory live well.

Is your factory capable for large order?

Yes, we are large enough not only in factory scale but also in production capacity. We have large enough stock warehouse for over 10 containers storage, and we have over 30 production lines, and most of them are automatic, which could ensure prompt production and fast delivery.

Sales Questions

I have just an rough idea for my packaging, can you turn it into a real tin?

Yes, they are what we do in these years. Just tell our sales people what you expect, we are to make 3D drawing, prototype sample, new tooling, colored samples for your confirmation, then mass tins are produced and shipped. Our made high quality tins are to boost your sales.

My order is not big, and budget is tight, can you help?

Yes, our MOQ is 3000pcs, and to save your cost on tin tooling development, we have over 2000 sets of existing moulds for your choice, they are in different sizes and shapes, suiting for differents products packaging expectations. Just feel free to reach out to our sales people.

What is your developing and production timing?

New tin moulds developing takes 15-20 days

colored tin sampling takes 7-10 days

production takes 25-35 days.

shipping to west coast of USA takes 20 days, east coast 30 days; Europe 30 days.

What trade terms can you accept?

We normally do FOB, and our Fob port is Yantian or Shekou port in Shenzhen.

We can also do Ex-works, which means you arrange goods picking up from our factory;

We can offer door to door shipping service, too. You just place the tin order, then could expect the finished high quality products at your packing factory.

What customized service can you offer on the tins?

We can print tins with your designs/artworks, and we can emboss/de-boss the logo or key elements on your designs. We can develop special shaped or sized tins, exclusive for your products.

After Purchase Questions

How can I know the production status after my order?

Our sales people would keep you posted about the production status, by sharing photos or videos of each step, you can know the status and also double confirm if any possible quality issues.

How can I know the products quality?

We insist in strict quality control on each step of our production, and we do 100% quality control before packing our tins into cartons, and we can share our internal QC reports.

And we also welcome you to arrange the 3rd party quality inspection.

Can I track my shipping?

Yes, if we arrange the shipping, we can update the shipping status, and offer the destination customs clearance and inland shipping; if your forwarder arranges the shipping, they are to update the status.

Are you responsible if the tins get damaged during the shipping?

Tins would get dented or deformed if they are handled rudely during shipping, expecially when shipping as LCL (less than container load).

We are responsible if they are due to packaging cartons are too weak or no good enough protection before shipment.

We are experienced in safe packing, we use thick and strong 5-layer outer cartons, and when necessary, pack cartons onto pallets.

Getting Started Questions

How can I get a quote?

Just tell our sales people about:

  • tin shape
  • tin size
  • printing requirements – CMYK or pantone
  • quantity
How can I send you our artworks?

Once the tin size and shape is confirmed, we are to send you the diecut drawing for your designer to place the artworks onto it.

The artworks are prefered in CS4 version of AI software.

If files are too big to send via email, you can share via “wetransfer.com”.

Can I see a sample before the mass order?

Yes, we can send you free samples for size checking or quality checking;

and we are to make 4-6 pieces of color samples with your design for your confirming tin sizes and colors. After samples are confirmed could we proceed with production.

How can I assure mass tins the same quality as samples?

When mass printing, we can send you photos of printed colors or send you flat pieces for you check the mass printed colors.

Once tins are on production line, we can send you the 1st latch of tin samples to double assure you tins as what you need.

What is your payment terms?

For new tin tooling;  100% advance payment;

for mass order, 30% deposit, 70% before shipment or against HBL copy.

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